Challenge
The client was using five different systems for sales, leasing, property management, accounting, and communication, which were poorly integrated or not integrated at all. This resulted in triplicate data entry, complex processes, and high employee turnover due to the costs and difficulties of training new employees.
Solution
Zoho One was implemented across all company departments, creating a unified operating system that automated and integrated data across various platforms and departments.
Result
- Significant scaling of operations
- Reduced employee turnover
- Ironclad leasing process ensuring no mistakes
- Complete digitization of all documents
- Integrated payment solution for tenants, owners, and vendors
- Increased employee workload efficiency
- Skyrocketing job satisfaction
- Streamlined hiring, training, and onboarding with digital training processes
- Company revenues increased to a net profit of approximately 30%